Hyundai Motor Group hosted us as to announced that their Hyundai Pinetown dealership won as one of Global Top 100 Dealers of the Year, recognising the dealership’s good performance, customer-focused attitude and market leadership in a highly competitive industry.
Hyundai Pinetown was named the best-performing Hyundai dealership in the world, out of more than 5,000 international dealerships. The KZN-based dealership achieved this feet through a combination of forward-thinking retail strategies and an "aggressive", yet service-focused sales model. These efforts altogether made sales exceeding 250 vehicles monthly and servicing over 12 000 vehicles annually a possibility. This resulted in a commanding 33,7% market share in its regional territory, a benchmark achievement within the Global Hyundai Motor Group’s network.
Stanley Anderson, CEO of Hyundai Automotive South Africa, was there to congratulate the team. “Hyundai Pinetown exemplifies what is possible when leadership, innovation and passion for customers come together. This recognition is not just about numbers. It is about setting a new benchmark in how we serve our customers in South Africa. We congratulate the entire Hyundai Pinetown team on their incredible global recognition.”
Mr Anderson also highlighted that Hyundai is a brand that usually looks to invest in their staff at all levels shortly after sharing an inspiring story of one national Hyundai Dealer principal that started out as a security guard. This further emphasised that such great achievements are possible regardless of where you come from.
José Muñoz, President and CEO of Hyundai Motor Company also reached out and congratulated the Hyundai Pinetown. “On behalf of Hyundai Motor Company, I express my heartfelt congratulations to you for being named as one of the Global Top 100 Dealers of the Year. Despite being a challenging year for the automotive industry, your exceptional performance stands as a shining example of perseverance, innovation and excellence. Your unwavering commitment has not only driven outstanding sales but has also fostered greater customer satisfaction and strengthened brand image to our customers.”
“The landscape of the automotive is constantly evolving and partners like you play an integral role in ensuring Hyundai’s continued success. Congratulations once again on this well-deserved honour and thank you for your outstanding contributions,” added Muñoz.
This award made history by marking the first time a South African dealership has ever earned this level of global recognition.
Dealer Principal Sidney Francis, who took the reins in 2022, credits the award to his team’s relentless commitment to adaptability and excellence. “Our team has shown that with consistency and a customer-first approach, even a dealership in a modest industrial town can set global benchmarks. We had to become a trusted mobility partner.”